I didn’t start out wanting to be a Product Manager. I started much closer to the users — implementing software, answering questions, hearing complaints, and figuring out why something that made perfect sense on paper didn’t always make sense to the person using it.
That experience shaped how I think about products today.
Over the years, I moved from translating customer problems into requirements to owning roadmaps, running discovery, working alongside engineers and data teams, and making decisions about what should be built, what shouldn’t, and why. Along the way, I’ve worked across finance, tax, procurement, field services, data, and AI.
What I enjoy most sits at the intersection of three things: technology, people, and business. Understanding what technology makes possible, what people actually need, and what creates meaningful business value — then finding the product opportunity where those three meet.
I’m still curious about the same thing that got me started: why people use some products, struggle with others, and love a few.